BECABO Support & Legal

Terms & Conditions

Last updated: 27 August 2026

These Terms & Conditions govern your access to and use of BECABO services, including passenger bookings, driver-partner services, and goods transportation.

Using BECABO

You must provide accurate account information, keep your login details secure, and use the service lawfully and respectfully toward other users and driver partners.

Bookings, fares, and payments

A booking is confirmed when shown in the app. Fares are based on route and service type with zero surge pricing and transparent upfront calculation.

Cancellations and service availability

You may cancel a booking subject to any cancellation charges displayed before confirmation. BECABO operates 24/7 across supported Gujarat cities.

Goods and prohibited use

Goods must be lawful to transport and properly packed. Hazardous or illegal materials are strictly prohibited.

Contact and changes

If you experience a service issue, contact support promptly. Terms may be updated periodically and will be reflected here.